Theme: "Smarten Up the Customer Service World, Pronto!"
Issues: Human Touch vs Technology in Customer Service
Date: 17 March 2010 (Wednesday)
Venue: DK 12, FSK 7, UiTM Puncak Alam
Guest Speakers: i) Datin Siti Laila Seri Asih (TNB)
ii) Encik Ismail Taib (Bank Islam)
~Datin Siti Laila Seri Asih~
~Prof. Dr. Baharom~
~Project Director~
~our MC~
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